Terms & Conditions

Baby Pure is part of Katz Dancewear LTD, Any payments made will appear under Katz Dancewear Ltd.

Sizes

All sizes for items are in UK sizes.

Ordering

We welcome you to place your order here on our website, or over the telephone on 01832 736782.

Delivery
We aim to send dispatch orders within 24 hours of being placed, excluding weekends and Bank Holidays when we are closed, and of course subject to stock availability. Orders are sent by Royal Mail 1st Class, Royal Mail Tracked, Royal Mail Special Delivery, or Parcel Force 24 Hour Courier, depending on the weight and size of your consignment, and the method you have chosen when ordering. If any part of your order is out of stock we will notify you immediately and advice of the expected delivery date. All delivery dates are estimates and we cannot guarantee specific deadlines.

Payment Methods
We welcome you to pay for your purchases online using most major credit or debit cards.
Payment processing is handled by PayPal Pro. Your card details are encrypted while communicating with PayPal and no card details are stored.

Emailing

We will send an email confirming your order details. We may also send marketing emails notifying you of new products and offers. You can choose to unsubscribe from marketing emails by clicking the link at the bottom of the email. We will not pass on your email address to any third parties.

Currency
Your card will be charged in UK Pounds Sterling.

Returns Policy
You may return goods sold by Katz Dancewear within 14 days of delivery for a full refund of the item price.

You will need to cover the cost for the return postage unless they are faulty or incorrectly-sent.

We cannot accept returns of certain items, including:

Any item that is not in its original condition, is damaged, or has missing parts.

Any item that has been worn and/or laundered.
Any item that has been defaced or personalised.
Items returned 14 days after delivery

All returned items must be in the original condition and including all packaging otherwise a refund cannot be processed.

Refunds will be issued as soon as the order is received back. We will email you as soon as your item reaches us. We advise using a recorded postage option when returning the goods as we are not responsible for return postage or the cost. This is of course however your personal choice and you are welcome to use the cheapest method available if you prefer.

Please note that due to company procedures, we are unable to arrange exchanges for orders. If you've ordered with us and wish to receive a different item(s), please return your order to us and a refund will be issued. We then warmly welcome you to place a new order for your required item(s).

Please contact us on 01832 736782 or email info@babypure.co.uk should you have any further questions and we'll be more than happy to clarify.