As of 20th January 2017, your order from Katz Dancewear can no longer be returned for exchange.
Should you wish to return your item for an alternative, please return your original choice for a refund, and you are then welcome to place a new order for your required item. Your refund will be issued upon the return of your order, however you do not have to wait until this has been processed to re-order - you are very welcome to place your new order at any time convenience to you!
Please return your order to us within 14 days of delivery. to the below address. Please include your returns note stating your name, order number and reason for return.
Website Order Returns, Katz Dancewear Ltd, 20 Midland Road, Thrapston, Northants, NN14 4JR.
If you do not have a returns note, then please do not worry, you can include a note inside your parcel stating all of the above mentioned information.
- Any garments, shoes or accessories have been worn, laundered, or are marked/dirty. All items MUST be returned in their original condition.
- Items returned long past the 14-day returns period.
- Please note that if any items are returned to us without their packaging, then a £2.50 charge will be made (being deducted from the refund) as a repackaging fee. This is clearly stated on our returns note.