Delivery

UK Delivery

We pride ourselves on our speedy delivery, aiming to dispatch all orders on the same day up until 2.00pm (excluding weekends and bank holidays) and of course, subject to stock availability.  If any items from your order are out of stock we will notify you immediately and advise of the estimated delivery date. We reiterate that all delivery dates are estimates and we cannot guarantee specific deadlines. For urgent orders please phone us on 01832 735181 Monday -Thursday 8.30am-5pm and Fridays 8.30am-3pm
 
Orders placed after 12pm on a Friday will not be dispatched until Monday as our premises close earlier on Fridays. Special Delivery orders must be placed by 3pm to be dispatched the same day. If Special Delivery is chosen after 3pm on a Thursday you will not receive it until the Monday as Special Delivery parcels are not delivered on Saturdays. In this case, it will be more cost-efficient to select 1st Class or 1st class Tracked instead.

If you are choosing Special Delivery or Parcel Force for your order for urgent delivery, please add a telephone contact number to your order so that we can contact you immediately in the event of any hiccups.
 
We also offer Royal Mail 24 Tracked delivery service for £4.50 per order. This service provides you with full tracking details. You will automatically receive tracking/delivery email updates. Please note that although post does arrive almost every time within 24 hours, it is only guaranteed within 48 hours with this service. 
 
We are pleased to now offer "Click and Collect" where you can collect your order from us here at 20 Midland Road, Thrapston, Northamptonshire, at a convenient time to suit you within our opening hours Monday- Thursday 8.30am-5pm and Fridays 8.30-3pm. You will be sent an email once your order is ready for collection.

1st class = £2.95 per order
Royal Mail 24HR Tracked = £4.50 per order
Parcel Force 24 Hours (excluding weekends) = £6.50 per order
Royal Mail Special Delivery by 1pm (excluding Saturday delivery) = £7.95 per order
Royal Mail Special Delivery by 1pm guaranteed Saturday delivery = £12.00 per order
Click and Collect = Free (please note this means collection of orders from our premises in Thrapston only).

World Wide Delivery

Standard Delivery within Europe takes an average of 7-10 working days although this is only an estimate and depends upon how remote an area you live in, and any stoppages beyond our control in Customs. The rest of the world is approximately 10-15 working days, depending on the same criteria. There is also the option to have your parcel fully tracked where you will receive email delivery updates and have a tracking number to track your parcel. The cost of this depends on the value of your order and is stated below under "Airmail Fully Tracked Service".

Please note: If you are based in Sicily or Sardinia, please add this specification to your address, instead of mainland Italy, to avoid any delivery confusion or delay. 

Europe Standard Non Tracked Delivery
Orders up to £20.00 = £4.95
£20.01 - £40.00 = £5.95
£40.01 - £80.00 = £13.95
£80.01 - £150.00 = £19.95
£151.01 - £300.00 = £24.95
£300.01 and Over  = £29.95
 
Rest of the World Standard Delivery
Orders up to £20.00 = £7.95
£20.01 - £40.00 = £9.95
£40.01 - £80.00 = £16.95
£80.01 - £150.00 = £26.95
£151.01 - £300.00 = £44.95
£300.01 and Over  = £59.95
 
Airmail Fully Tracked Service for Rest of the World Parcels
Orders up to £10.00 = £8.50
£10.01- £25.00 = £10.00
£25.01- £35.00 = £12.00
£35.01 - £50.00 = £14.00
£50.01 - £75.00 = £16.00
£75.01- £100.00 = £18.00
£100.01 - £150.00 = £19.00

Please note that as we are closed on every annual bank holiday, if you have selected tracked or special delivery,  there will be a slight delay in dispatching your order over this time. However, your order will be dispatched immediately the following day according to your chosen delivery method.
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