Dear **customerName**,

We have noticed that you recently tried to place an order with **companyName**, order reference **orderRef**.

We are advised that your order has either been cancelled, or there has been a problem during the checkout process, which has rendered your order as 'incomplete'. Therefore, as no payment has been taken, your order has not been received or processed. 

If you need any guidance whatsoever to complete your order, please do not hesitate to contact us and we will be more than happy to advise you. 

**extraDetails**

We look forward to welcoming you back to **companyName**.

Website: www.katz-dancewear.co.uk
Phone Number: 01832 735181
Email Address: enquiries@katz-dancewear.co.uk
Office Hours: Monday - Thursday 8.30am- 5pm, Fridays 8.30am- 3pm.

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